Privacy Policy

Silver Springs Support is committed to protecting your privacy and ensuring that any personal information you provide is handled securely and responsibly. This policy explains how we collect, use and protect your information when you use our website or contact us. By using our website, you agree to the terms of this policy.

We may collect personal information such as your name, email address and telephone number when you contact us or complete an enquiry form. We may also collect information relevant to your enquiry so we can respond appropriately, along with anonymous website usage data to help us understand how our site is used and improve user experience.

The information we collect is used to respond to enquiries, provide information about our services and improve the quality of our website and support. We may also use your details to contact you in relation to your enquiry or support needs. We will only use your information where we have a lawful basis to do so and will not use it for marketing purposes unless you have given your consent.

We take data security seriously and have appropriate measures in place to protect your personal information from unauthorised access, loss or misuse. Your information is only accessible to authorised individuals and will never be sold, distributed or shared with third parties unless required by law or with your permission.

Our website may use cookies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can choose to accept or decline cookies through your browser settings.

Our website may contain links to external websites. Once you leave our site, we do not have control over those websites and cannot be responsible for the protection and privacy of any information you provide while visiting them.

Under UK data protection law, you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate and withdraw your consent at any time. If you would like to exercise any of these rights, please contact us.

If you have any questions about this Privacy Policy or how your information is handled, please contact Silver Springs Support and a member of our team will be happy to help.